New controllable balance of webmaster working hours

New controllable balance of webmaster working hours

Needless to say that Site2You website builder is most intuitive and user-friendly administrative tool for creating a professional website online – check all the advantages during free 7 days trial period and get convinced in the quality of our services. However, initially our site builder is intended for users of all business needs and web skill levels, so beside a 24/5 Support we developed a huge knowledge base and regularly updated FAQ section to make a website creation process easy and efficient for everyone. More over, if you can't find the necessary solution in the Help center, or your knowledge is not enough to manage some specific operation, you can contact our qualified webmaster team – they can do necessary changes around your website and if needed, fully customize it according to your purposes.

As you see, you get a multi-level support:

- if you need some basic service information and users guide, browse the FAQ section;
 
- for more details concerning website development and CMS tools, read tutorials and posts available on pages “Articles” and “Help Center”;

- contact our 24/5 Support team: here you can learn available services, get a link to the tutorial which might be helpful and get any phone consultation concerning the use of website builder tools and options. You can reach any of Support departments via tickets, contact form, e-mail, online chat or phone.

- professional webmaster support: press “Contact webmaster” button on your Administration Panel and webmasters will do any operation for customizing or editing your site. By the way, if Support department can't find the right solution for you, your ticket will be directed next to webmasters department where the request will be completed.

Support and Webmaster consulting will cost nothing to you. The purpose of the webmaster is to help you find suitable solution concerning your website customization and implement all possible changes needed for this goal. Site2You staff will do actual work for you, and that will take some more time than just giving an advice. We've got lots of customers and in order to pay maximum attention to everyone, we have to allocate webmaster working time available for each user.

So let's see how the whole system works:

By signing up for a trial version of the website turnkey you get 1 hour of certified webmaster's work. When you order the rest of the services, you will be given 2 more hours. You will get this advanced help on a monthly basis – 3 hours per month. This is a Free regular default service. Notice: untapped hours will be lost at the end of the month. So don't delay your requests, there is no option to store default hours.

But what if three webmasters' working hours are not enough to meet your requirements? In this case, we've got a wonderful offer which will be available quite soon. You will be able to buy as many extra hours as you need. It will cost you $15 per each additional hour, or you may save your money by getting a 10 hours package for just $99. Good news is that paid extra hours which you didn't used within a month, won't be lost at the end of the period – you can safely store them.

After your request is accomplished, webmaster will send you a report to inform you what was done and how many hours were spent (they will be written off automatically). You will have a possibility to check your webmaster hours balance anytime and keep track of all its changes.

We do everything possible to deliver both most effective website building services and high quality support to you. We have no limits in finding right solutions for our customers. Feel free to contact us anytime – any question will be answered, all requests will be fulfilled.